Theme Requirements
Many issues you may run into such as white screen, demo content fails when importing, empty page content, changing skin problems and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
- max_execution_time 300
- memory_limit 128M
- post_max_size 64M
- upload_max_filesize 64M
- max_input_time 60
- max_input_vars 3000
Updating your PHP version
In most cases, you cannot update the PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without impacting your website or charging you a fee. Here’s a letter you can send to your hosting company:
Dear host, I’m running a WordPress theme on one of your servers and WordPress and this theme has recommended using at least PHP 7 or higher. WordPress, the content management system that my theme uses, has listed PHP 7.2 as the recommended version on their requirements page: https://wordpress.org/about/requirements/ Can you please let me know if my hosting supports PHP 7.0 or higher and how I can upgrade?
Also please increase those limits to a minimum as follows:
max_execution_time 300 memory_limit 128M post_max_size 64M upload_max_filesize 64M max_input_time 60
Looking forward to your reply.